Internship - Contact Centre Department

About the Role

Paid internship at Amana Bank PLC's Contact Centre in Colombo for school leavers with O/L qualifications, providing hands-on experience in Islamic banking customer service and contact centre operations.

Responsibilities

• Handle customer inquiries through the bank's contact centre
• Provide information on Amana Bank's Shariah-compliant products and services
• Support contact centre operations and assist senior staff
• Record and log customer interactions accurately

Requirements

• G.C.E. O/L with Credits in English and Mathematics
• Trilingual language skills (Sinhala, Tamil, English) desired

Skills

`Customer service` · `Trilingual communication (Sinhala/Tamil/English)` · `Call handling` · `Banking product basics`

How to apply

Email your CV to **careers@amana.lk** with the position title in the subject line.

Or apply online: https://careers.amanabank.lk/apply/6/internship