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Executive Assistant - Contact Center
Commercial Bank of Ceylon PLC•location_onColombo, Sri Lanka
work_historyContracthome_workOn-site
About the Role
Support contact centre operations at Commercial Bank of Ceylon on a fixed-term contract basis.
Responsibilities
- Handle inbound and outbound customer calls
- Resolve banking queries efficiently
- Maintain call logs and customer records
- Escalate complex issues to supervisors
Requirements
- G.C.E. A/L qualification
- Excellent communication skills
Skills
`Customer service` · `Communication` · `Banking operations` · `Call handling`
How to apply
Or apply online: https://forms.gle/ho73rT7PpRBHkbaw6